Sunday, July 22, 2007

Purchasing a New Car - Part II

Honda dealership was our second stop after Kia to test drive Fit. We were told that the Fit is sold as soon as it arrives, so they only had the demo car for it. It was not a problem for us as long as we could see and test drive it.




We were impressed with the way back seats were made to fold flat giving a large leveled storage space. For a small entry level car, the engine responded well when accelerated and the steering wheel gave reasonably good control. The air conditioning did not feel very effective at the beginning, but after driving for a while, it was comfortable. We were told that because of the small engine, it takes a while for it to be effective. Compared with Kia, it came with less standard features. No floor mats (although we were told that they would "throw in" the mats if we bought the car), no ledge behind the back seats over the storage area, no arm rests in the front or back, and no passenger side visor mirror. Overall it wasn't as well appointed as Rio5.

Customer service was not as good as we would expect from any business. When we walked into the dealership, no one came to ask if we needed any help. the showroom was big and had most of Honda models on display except the Fit. We waited for about seven or eight minutes before we found a sales person to talk to. He seemed friendly and knowledgeable about the car and the Honda grad discount which was available only on their higher level models. It is strange that Honda excluded Civic and Fit from grad discounts as most grads would only be able to afford entry level cars. Their financing was also higher than the other two cars we were considering (3.9% for 48 months). We were given the same lines about having very little profit margin and therefore no flexibility in the MSRP. Overall, compared to Rio5 we felt that Fit had less standard features but gave better control of the car on the road. It was time to move on to the third car on the list.

In the next installment we test drive Nissan Versa.

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